Service Agreement Benefits

A service agreement can benefit you in many ways. Below are just a few.

  • Service calls prioritized above non-agreement customers
  • 16 business hour response time for email assistance
  • 10 minutes of free phone or remote assistance for every contract hour
  • 1 free log monitoring per month for every 5 contract hours
  • 10% discount on hardware for agreements over 15 hours

In addition to these you get the promise of quality that comes with ever Gecko Technology agreement. Our philosophy is to provide honest, quality service. Because of these standards many of our customers have been with us for years, and are looking forward to our continued support. We also strive to make sure that our customers understand and feel comfortable with the technology that they have, insuring that the calls you make to us are ones that you really need to make. Contact us, and let us show you the quality of our service.